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Resolve Collections - Our clients score us ten out of ten on performance.....

The Professional Commercial & Consumer Debt Collection Agency - Fee only on Successful Recovery

On Line Debt Collection ...... we have a quick and simple way of letting you submit your debts or unpaid accounts to us on line.


Click above to submit a debt to us now!

Collections Training & Consultancy..... we offer a consultancy and training service to improve your in-house operation.

We can quickly enhance your own collection processes.


To see how we can help you please click above now!

Resolve Collection Services -The effective debt collection agency

Experience counts....... how do collection agencies work and what do they do to recover your accounts?


Read our recently published article on “Choosing and using a Debt Collection Agency” !

Commission Only Debt Recovery .... Fee only on successful recovery....... we only charge once we have recovered any monies owing to you - no up-front fees or costs of any kind!. Ideal for undisputed debts of any value.


To see our charges please above now!

Choosing a Debt Collection Agency  

About  Resolve Collection Services Ltd  

Clients we work with

What we actually do!

What do we charge? - very transparent costs with no hidden fees


Letter Before Action....... Straightforward recovery action for a low cost fixed fee of £7.50. We will send a letter before action (court action) on your behalf within 24 hours on undisputed debts. No commission is charged on your recovered monies.

County Court Action....... A free of charge service supporting County Court Action offered at the end of our collection cycle. Simply pay the up front court fees, commission is only charged on your recovered monies.

Locating Your Debtors or Missing Persons...... We can trace absconded debtors or tenants for a low fixed cost. You will receive a full Trace Report within 7-10 business days. No find - no fee. If you wish us to collect any debt associated with the debtor this will be done on a no collection no fee basis.

Land Ownership Search...... For a fixed fee of £10.00 we can confirm the owners of registered land with 24 hours and detail of the purchase price and any known mortgage detail.

Find People Using our Electoral Roll Search..... Results usually within one hour for a low cost fixed fee of £4.99. Find a person quickly or just confirm residence. Just supply us with the name of the person and the area you believe them to live in. We will supply all available matches and any available telephone numbers.

Director Search - Find information about a Company or a Company Director.....find out who the directors of a limited company are, their home addresses, the current company status and if the company accounts are up to date. All for a low fixed fee of £4.99 and normally supplied within 24 hours.

Tenant Trace - Find Tenants who have left owing you money..... We will find your ex-tenants new address and any telephone numbers available for a fixed fee of £35.00. No find - no fee. If you wish us to collect any debt associated with the debtor this will be done on a no collection no fee basis.

Submit an account on line to us 27/7

Consultancy and Training Services

Contact us on 0800 612 6841 or use on line form

How we treat your data

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On-line Tracing & Investigation Services - Call free phone 0800 612 6841

County Court Action....... A free of charge service supporting County Court Action offered at the end of our collection cycle. Simply pay the up front court fees, commission is only charged on your recovered monies. Please call to discuss further.  


We will only issue county court proceedings for our clients when we envisage a reasonably good chance of success - we would not advise clients to through good money after bad chasing a career debtor or someone who has filed for an IVA or bankruptcy.


Before you embark on County Court Action should should ensure you have either copy invoices or a statement of account for unpaid goods or services or if you are a landlord seeking to recover rent arrears a copy of the tenancy agreement and a breakdown of the rents overdue.


Usually our pre-legal procedures will secure payment from your debtor, but if not our Legal Department is on hand to discuss the action necessary in the county court to recover the debt.


You will simply need to download the HMCS (Her Majesty’s Courts Service) claim form - it is not necessary to fill in this form as we will do this on your behalf.


Just print out the form and sign it where indicated and send it to us together with the appropriate court (see the on line County Court Fees section).


Please make your cheque payable to HMCS - not Resolve Collection Services Ltd - and send you signed claim form with your cheque to;


Litigation Manager

Resolve Collection Services Ltd

737 Garstang Road

Preston

PR3 5DQ


You need to allow 14 days from the date of receipt of your court fee for Resolve Collection Services to submit the claim with the appropriate county court. The County Court will issue the summons to the debtor who will then have 14 days to respond. If the debtor does not respond judgement can be obtained by default.


It is important that disputes are highlighted early to us as a debtor will usually raise these in a defence. Defended actions can become more costly as they may involve the use of local solicitors and attendance at Court.


Please call us and talk through the options available as contact from our litigation department to the debtor can often bring about a much faster and more cost effective response from.


Don’t forget that you are entitled to sue for any legitimate debt owed to you by individuals, sole traders, partnerships or any limited company.


Please note that we can advise on debtor and company status before considering any legal action.

Ten out of Ten Award for Debt Collection

Debt Collection Agency, Resolve Collections, is one of the UK’s most experienced and cost effective debt recovery agencies.

We are members of the Credit Services Association and have over 20 years experience in the debt recovery industry in both Commercial Debt Recovery and Consumer Debt Recovery. Our debt recovery clients trust Resolve Collections with their reputation.



If you have late payers, unpaid invoices, overdue accounts or are spending too much time chasing debts then Resolve Collection Services could be working for you within 24 hours. We can provide any debt recovery service, including Letter Before Action (LBA), Telephone Collections, Litigation and Field Services.

We will improve your cash flow and allow you to get on with managing your business.

We are a debt collector Licensed by the Office of Fair Trading under the Consumer Credit Act 1974 - protect your business - only use a licensed debt collection agency !

Rapid Debt Recovery